Bizfon 7000 Guide de l'utilisateur Page 4

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System Administration Guide
50 Stiles Road • Salem, NH 03079 • Toll Free 1-800-260-5793 • 603-870-9400 • www.Bizfon.com
© 2005 All rights reserved. Bizfon is a registered trademark. All other names may be trademarks or registered trademarks of their respective owners.
Revised: August 5, 2005 Page iii
16.1.1 Internal Administration Web Site...............................................................................................63
16.1.2 Internal System Info Web Site...................................................................................................63
16.1.3 Internal Custom System Web Site ............................................................................................63
16.1.4 Internal Custom User Web Site.................................................................................................64
16.1.5 External Custom Web Site........................................................................................................64
16.2 Internal FTP Site ..................................................................................................................................64
16.3 External FTP Site.................................................................................................................................64
16.4 Internal CIFS........................................................................................................................................64
17 Call Queues ........................................................................................................................................65
17.1 Configuring a Queue............................................................................................................................65
17.1.1 Managing Custom Queue Message Content ............................................................................67
17.2 Servicing a Queue with an Bizfon IP2 Phone .......................................................................................68
17.2.1 Configuring the Phone..............................................................................................................68
17.2.2 Agent Phone Configuration Example ........................................................................................70
17.2.3 Logging in and out of the Queue...............................................................................................71
17.3 Servicing a Queue with a Non-Bizfon IP2 Phone..................................................................................71
17.4 Configuring Calls To Route To the Queue............................................................................................71
17.4.1 Example 1: Call Routing To Auto Attendant and Then Call Queue ...........................................72
17.4.2 Example 2: Call Routing Directly to Call Queue........................................................................72
17.4.3 Example 3: Call Routing To AA, Live Answer User Extension, and Then Call Queue...............72
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